If you're still having trouble restoring your purchases, please reach out to with a screenshot of your purchase history. Your purchases should automatically restore after you reboot the app NOTE: If the cloud icon is not there, this means the Apple ID you're using did not download the app before Search for the BetterSleep app on the App Storeĭownload the correct version (you should see a small cloud icon next to the app) Once you're connected to the right account, do the following: Go to this page for more information.Īs purchases are tied to the Apple ID, you won't be able to restore purchased content if you're logged in to a different account. You can verify your iTunes purchase history on your PC/Mac. Verify the Apple ID is the one you used to purchase content. After reinstalling, check if you're logged in to the right account on your device:įor iOS 10 and above, enter your name on top Sometimes, restoring purchases requires to uninstall and reinstall the app to make sure no corrupted data would conflict with your purchases. You can create an account in More/ My Profile by tapping the Register button. If logging back in doesn't help, then we highly recommend creating a BetterSleep account to save your mixes and data and restore them easily. If this doesn't work, try logging out of your Apple ID and logging back in. These steps should restore your past purchases. We recommend using the same email account for both your Apple ID account and your iCloud account to restore purchases easily on any iOS device. iCloud is also used to manage subscription cycles and expirations.

All transactions are bound to your Apple ID, so you can restore them easily.

Apple uses the Apple ID and iCloud account to manage in-app purchases.

How to delete app purchase history